Shipping policy

At Isamar Bikinis, all of our pieces are made in small batches with care and intention in Colombia. The following outlines our processing and shipping procedures.

Order Processing

Orders are processed within 3–5 business days. During high-volume periods, such as sales or new collection launches, processing times may be slightly extended.

Each order is personally packaged to ensure quality and attention to detail.

Shipping Destinations

We currently ship to:

  • Colombia

  • United States

  • Canada

  • Select international locations (please contact us if your country is not available at checkout)

Shipping Rates and Free Shipping

Shipping rates are calculated at checkout based on your location and the weight of your order. You will be able to view the total cost before completing your purchase.

We are pleased to offer free shipping on qualifying orders:

  • Colombia: Free shipping on orders over $100 USD

  • United States: Free shipping on orders over $250 USD

  • Canada: Free shipping on orders over $300 USD

If your order does not meet the free shipping threshold, standard rates will apply based on destination and package weight.

Estimated Delivery Times

  • Colombia: 2–5 business days

  • United States and Canada: 7–15 business days

  • International: 10–20 business days (varies depending on destination)

Please note these are estimated delivery times and may vary due to customs processing, courier delays, or other unforeseen factors.

Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, or import fees upon arrival. These charges are the responsibility of the customer. Isamar Bikinis is not liable for any delays or fees resulting from customs processing in your country.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing a tracking number. Please allow up to 48 hours for tracking information to update.

Lost or Delayed Packages

Isamar Bikinis is not responsible for lost, stolen, or delayed packages once they have been transferred to the shipping carrier. If your tracking number shows the package as delivered but it has not arrived, please contact the carrier directly. We are happy to assist where possible.

Incorrect Shipping Information

Please ensure that your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses.